Application Managed Services

Maximize uptime and efficiency with proactive application management tailored to your business.

Eliminate application downtime with 24/7 proactive monitoring and expert support, trusted by 2,000+ clients.

Optimize performance and user experience with tailored solutions, reducing manual intervention and errors.

Ensure data security and compliance with robust application management and regular IT assessments.

Accelerate issue resolution with responsive, knowledgeable technicians who deliver immediate assistance.

Seamlessly integrate and scale applications to match evolving business needs and drive productivity.

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Hear Directly from Satisfied Clients

See how businesses thrive with application management and expert support

“Continuing to minimize my workload. Spent hours learning Filemaker and created an app that met some of our business needs, but I knew the system was capable of much more. When I evaluated the time and effort it would take me to learn additional techniques within Filemaker, I knew the time had come to hire IT help. My relationship with Cranston IT and my assigned consultant has proven invaluable to reducing my data entry time and processing.”

Darla Greico

Greico Insurance

“Excellent work over years of service. We have been using Cranston IT for the last 4 years. They are prompt, reliable and complete work accurately. Their efforts have been integral as our longitudinal database has grown in size and complexity.”

Jon Rittenberger

University of Pittsburgh/Dept of Emergency Medicine

“Very Satisfied! From our company’s perspective Cranston IT is professional, reliable, knowledgeable and always there for our high-end computer or business needs.”

John Good

Service Equipment Company

“Excellent service! I am always amazed at how smart the consultants at Cranston are. Yesterday, I had an issue that they helped me solve, and the consultant knew things that just impressed me so much, and made me feel so confident that we selected the right company to help with our IT needs. They are responsive, smart, and have always explained issues in terms that I can understand.”

Lynnette Kelley

Thought Form Design

“I don’t know what I’d do without this consultant. We are a small office and we rely on this consultant to advise and guide us through options available to improve our business functions. We also do not have the time or expertise to troubleshoot issues and we are grateful for the immediate response to our cries for help.”

Gymkhana Gymnastics

“Cranston IT took the time to learn our specific business needs and has done a tremendous job of assisting our organization in the transition from our former IT provider. Not only are they responsive, but they have made suggestions for improvement that has helped us immensely. They have experienced professionals that can resolve complex issues thoroughly. Highly recommend.”

Jason Toney

Warehouse Anywhere

Our Clients

Detailed Application Managed Services for Unmatched Reliability

Proactive monitoring and custom integration solutions

Application Monitoring

Real-Time Application Monitoring

Comprehensive application monitoring provides real-time insights into performance, availability, and potential issues across your business-critical platforms. Certified technicians use advanced tools to proactively identify and resolve problems before they disrupt your workflow. This approach minimizes downtime, reduces risk, and ensures your team enjoys uninterrupted access to essential applications, empowering your business to operate with confidence and agility.

Patch Management

Automated Patch Management

Patch management and updates are performed on a regular schedule to address security vulnerabilities and enhance functionality. Experts meticulously test, deploy, and verify every update, ensuring compatibility and seamless integration with your existing systems. This rigorous approach safeguards your applications against threats, maintains regulatory compliance, and keeps your technology stack running at peak efficiency without manual intervention.

Application Integration

Custom Application Integration

Custom application integration streamlines workflows by connecting your existing business tools and databases. Solutions are tailored to your unique environment, ensuring that data flows securely and efficiently between systems. This integration eliminates data silos, reduces manual entry, and maximizes automation, creating a cohesive technology ecosystem that supports productivity and business growth.

Lifecycle Management

Lifecycle & Asset Management

Lifecycle management ensures that every application, from procurement through secure disposal, is tracked, maintained, and optimized for full compliance and efficiency. Asset inventories are managed accurately, procurement is streamlined, and secure decommissioning processes protect your data. This end-to-end oversight reduces costs and risk while maximizing the value of your technology investments.

Reporting & Analytics

Insightful Reporting & Analytics

Tailored reporting and analytics provide actionable insights into the performance, usage, and health of your applications. Customizable dashboards and detailed reports help you make informed decisions, spot trends, and identify opportunities for improvement. These insights support continuous optimization and strategic planning, ensuring your technology aligns with dynamic business needs.

Support & Troubleshooting

Responsive Expert Support

Responsive support delivers immediate assistance through a team of knowledgeable, certified experts. Whether you require troubleshooting, user support, or escalation for complex issues, you receive prompt, effective solutions that minimize disruptions. This commitment to customer satisfaction is reflected in testimonials from over 2,000 clients who value consistent, reliable service and transparent communication.

AWARDS & CERTIFICATIONS

Proven Results from Application Managed Services

15+ Years

Years In Business

24/7

IT Support

Businesses Supported

Keep Your Mission-Critical Applications Secure and Running Smoothly

Application Managed Services ensure your critical business applications remain secure, reliable, and high-performing, without the burden of constant oversight on your end. Gain peace of mind knowing every update, patch, and integration is handled by certified experts who specialize in minimizing downtime and maximizing productivity. With a proven track record supporting companies like the University of Pittsburgh, expect responsive, knowledgeable support and solutions tailored to your business goals.

Proactive Management That Delivers Lasting Application Performance

Continuous monitoring to detect and resolve issues before they impact your business.
Comprehensive patch management and updates to prevent vulnerabilities and maintain compliance.
Custom integration with your existing systems for seamless workflows.
Regular performance optimization to enhance speed and reliability.
Detailed reporting and actionable insights for ongoing improvement.

Strategic Support for Application Lifecycle and Compliance

Gain a strategic IT partner dedicated to your application ecosystem. Benefit from custom reporting, lifecycle management, and secure asset disposal, all designed to drive efficiency and compliance. Rely on a team that tailors solutions for your unique requirements, leveraging industry certifications and client-proven expertise to keep technology aligned with evolving business needs.

Request a Consultation for Application Managed Services

Get expert support to boost application reliability and streamline your IT operations.

Frequently Asked Questions

What is included in your Application Managed Services offering?

Application Managed Services cover comprehensive support for your business applications, including proactive monitoring, troubleshooting, updates, and performance optimization. You benefit from 24/7 incident response, security patching, and integration with your existing IT systems. This ensures your applications remain secure, compliant, and fully operational, freeing you to focus on your core business.

How can Application Managed Services help improve business productivity?

Application Managed Services minimize downtime and prevent disruptions, so your team can stay focused on key tasks. You gain:

Proactive issue resolution before problems impact users
Continuous monitoring for optimal performance
Fast support for application-related questions or incidents

This empowers your business to run smoothly and efficiently, boosting overall productivity.

What is your process for onboarding new Application Managed Services clients?

The onboarding process typically takes two weeks and includes:

Technical review of your current application environment
Device and user onboarding
Implementation of security packages
Development of custom onboarding and offboarding processes

You receive a detailed plan and ongoing guidance to ensure a seamless transition with minimal disruption.

How is pricing structured for Application Managed Services and what is the typical timeline?

Pricing is transparent and straightforward, offered as either a flat-rate MSP contract per device and user, or through blocks of hours for specific needs. There are no tiered levels or hidden fees. Onboarding is completed within two weeks, so you can start seeing benefits quickly.

What sets your Application Managed Services apart from other providers?

You receive support from a certified team known for prompt, reliable service and deep expertise across platforms, including best-in-class Apple Device Management. Every solution is tailored to your business, offering enterprise-level processes at affordable rates. With a proven track record across industries and a focus on maximizing your productivity, your applications are in expert hands.