SMS Inquiry Terms
Effective date: October 1, 2026.
These terms apply to Cranston IT’s SMS inquiry program. Cranston IT offers text conversations at (833) 272-7237 to respond to questions you initiate about IT support and services. Replies may answer your questions, request relevant details, discuss services you asked about, or arrange a call.
To start a conversation, send a text from your mobile phone after reading our SMS invitation. Our text button or QR code can open your messaging app, but you must send the message yourself. Sending that first text requests replies about your inquiry at the number you use. Merely opening the app or scanning the code does not request messages.
This program does not enroll you in promotional campaigns. You may contact us by telephone instead, and text consent is not required to purchase services.
Messages, Frequency and Charges
Staff review and send our business replies. We do not use autonomous AI to answer inquiries. Messaging-system notices, such as unsubscribe confirmations, may be automatic.
The number of messages depends on your conversation. Message and data rates may apply.
Opt Out, Help and Privacy
To stop texts from this program, reply STOP to (833) 272-7237. You may receive a final unsubscribe confirmation. For assistance, reply HELP, email support@cranstoninc.com, or call (888) 813-5558.
Delivery and response times are not guaranteed. Mobile carriers are not responsible for delayed or undelivered messages. Do not use this channel for emergencies or send passwords, payment information, or other sensitive information.
Read our Privacy Policy for information about personal-data handling.