Managed Desktop/Virtual Desktop Infrastructure (VDI)

Empower your team with secure, managed desktops, delivered by certified experts for seamless performance.

Eliminate downtime and security risks with 24/7 monitoring and proactive desktop management from certified experts.

Streamline onboarding and updates across devices with centralized VDI solutions proven to save hours for clients.

Maximize data protection and compliance using built-in security features and customized controls for your industry.

Enjoy predictable costs with flat-rate, unlimited support, no surprise fees for device or user changes.

Scale effortlessly as your business grows, with expert support for both Windows and Apple environments.

Request a Quote for our Managed Desktop/Virtual Desktop Infrastructure (VDI)

Hear From Clients Who Trust Their Desktops to Experts

Discover how managed desktop solutions improve security, efficiency, and end-user satisfaction.

“Very Satisfied! From our company’s perspective Cranston IT is professional, reliable, knowledgeable and always there for our high-end computer or business needs.”

John Good

Service Equipment Company

“Excellent service! I am always amazed at how smart the consultants at Cranston are. Yesterday, I had an issue that they helped me solve, and the consultant knew things that just impressed me so much, and made me feel so confident that we selected the right company to help with our IT needs. They are responsive, smart, and have always explained issues in terms that I can understand.”

Lynnette Kelley

Thought Form Design

“I don’t know what I’d do without this consultant. We are a small office and we rely on this consultant to advise and guide us through options available to improve our business functions. We also do not have the time or expertise to troubleshoot issues and we are grateful for the immediate response to our cries for help.”

Gymkhana Gymnastics

“Cranston IT took the time to learn our specific business needs and has done a tremendous job of assisting our organization in the transition from our former IT provider. Not only are they responsive, but they have made suggestions for improvement that has helped us immensely. They have experienced professionals that can resolve complex issues thoroughly. Highly recommend.”

Jason Toney

Warehouse Anywhere

“Continuing to minimize my workload. Spent hours learning Filemaker and created an app that met some of our business needs, but I knew the system was capable of much more. When I evaluated the time and effort it would take me to learn additional techniques within Filemaker, I knew the time had come to hire IT help. My relationship with Cranston IT and my assigned consultant has proven invaluable to reducing my data entry time and processing.”

Darla Greico

Greico Insurance

“Excellent work over years of service. We have been using Cranston IT for the last 4 years. They are prompt, reliable and complete work accurately. Their efforts have been integral as our longitudinal database has grown in size and complexity.”

Jon Rittenberger

University of Pittsburgh/Dept of Emergency Medicine

Our Clients

Comprehensive Managed Desktop/VDI Service Features

Centralized management and robust security

Centralized Deployment

Centralized Deployment & Provisioning

Centralized Deployment & Provisioning streamlines the setup and management of virtual and physical desktops. Certified specialists handle everything from initial configuration to application installation, ensuring every device is secure, consistent, and optimized for your specific workflow. This approach accelerates onboarding, reduces manual errors, and enables zero-touch deployment for both remote and in-office staff, supporting productivity from day one.

Security & Compliance

Advanced Security & Compliance

Advanced Security & Compliance ensures that every desktop, virtual or physical, is protected with enterprise-grade security controls. Multi-factor authentication, encryption, and continuous monitoring safeguard sensitive data. Tailored compliance policies and audit trails help your organization meet industry regulations, whether in healthcare, finance, or other regulated fields, while minimizing the risk of breaches and unauthorized access.

24/7 Monitoring

24/7 Monitoring & Support

24/7 Monitoring & Support provides around-the-clock oversight of your desktop and VDI environment. Proactive alerting and rapid incident response reduce downtime and address technical issues before they impact your business. End-users benefit from a dedicated helpdesk, while IT managers gain real-time visibility into system health, updates, and user activity, ensuring smooth day-to-day operations.

Automated Updates

Automated Updates & Patch Management

Automated Updates & Patch Management keeps every device up to date with the latest security patches and software releases. This reduces vulnerabilities and ensures a uniform experience across all endpoints. With automated scheduling and testing, critical updates are deployed with minimal disruption, freeing your internal teams from routine maintenance and helping maintain compliance standards.

User Management

Role-Based Access & User Management

Role-Based Access & User Management gives you granular control over who can access which resources. Whether you’re onboarding new employees or adjusting permissions for existing staff, changes are implemented quickly and consistently. This approach limits exposure of sensitive information and supports compliance initiatives, all while simplifying user management across a diverse workforce.

Scalability

Scalability & Customization

Scalability & Customization allows your desktop infrastructure to grow and adapt as your business changes. Whether adding new users, supporting hybrid work, or integrating with specialized applications, solutions are tailored to your needs. This flexibility ensures you never pay for more than you use and that every user has a desktop environment that fits their role and workflow.

AWARDS & CERTIFICATIONS

See the Impact of Expertly Managed Desktops and VDI

Businesses Supported Under MSP Contract

2000+

Customers Served

11 Minutes

Average IT Issue Resolution Time

Enhance Productivity and Security With Managed Desktops

Empower your people to work securely and efficiently from anywhere. Managed Desktop and VDI services provide a fully supported, virtualized desktop experience, giving your team access to the tools they need on any device, at any location. Benefit from centralized management, robust security controls, and guaranteed uptime, backed by a team trusted by 2,000+ organizations for prompt, reliable support and tailored IT solutions.

Key Benefits of Managed Desktop and VDI Solutions

Centralized desktop management means faster updates, easier onboarding, and consistent security patches across your organization.
Role-based access controls keep sensitive data protected, no matter where your team works.
Rapid support response minimizes downtime, with certified experts available for troubleshooting and issue resolution.
Scalable infrastructure adapts to seasonal or long-term growth, so you never overpay for unused capacity.
Compliance-ready solutions include audit trails and custom reporting to meet industry regulations and internal policies.

Why Choose Cranston IT for Managed Desktop/VDI?

Experience seamless integration and top-tier support from a partner known for rapid response and tailored solutions. Managed Desktop/VDI services are designed to free your team from IT distractions, reduce data entry time, and enable secure remote work. With a proven track record across industries, you can trust in a service that evolves with your needs while keeping your technology ecosystem resilient and compliant.

Request Your Managed Desktop/VDI Consultation

Boost end-user productivity and reduce IT headaches with expertly managed desktops.

Frequently Asked Questions

What is included with managed desktop and VDI services?

With managed desktop and VDI services, you get secure, cloud-hosted desktops backed by certified experts. This includes end-to-end device management, ongoing monitoring, software updates, security patches, user support, and disaster recovery. Your team can access desktops from anywhere, while you benefit from fast issue resolution and reliable performance without having to manage the technology yourself.

What are the key benefits of Managed Desktop/Virtual Desktop Infrastructure (VDI)?

Managed Desktop/Virtual Desktop Infrastructure (VDI) offers several important benefits:

Improved security with centralized management and monitoring
Access to desktops and data from any location
Reduced downtime thanks to proactive support
Lower IT costs by minimizing hardware and maintenance needs
Consistent user experience across all devices

How is onboarding handled for Managed Desktop/Virtual Desktop Infrastructure (VDI)?

Onboarding typically takes less than two weeks and follows a clear, structured process:

Technical review of your environment
Device and user onboarding
Security package implementation
Custom process development for user management

This ensures a smooth transition with minimal disruption to your daily operations.

How are managed desktop services priced and what is the commitment?

Managed desktop services are offered at a flat, predictable rate per device with no confusing contract tiers. You can choose between a flat-rate unlimited support contract or purchase blocks of support hours if that better fits your needs. This approach gives you clear, upfront costs and flexibility in how you access support.

Why choose this Managed Desktop/Virtual Desktop Infrastructure (VDI) provider over others?

You benefit from deep expertise in both Windows and Apple environments, rapid response times, and a commitment to tailored solutions that fit your industry. Certified professionals handle everything from security to support, so you can focus on your business. Over 2,000 organizations trust this team for prompt, reliable, and knowledgeable service that keeps your technology running smoothly.