Co-Managed IT Services

Expand your IT capabilities with expert support and proven, collaborative solutions.

Eliminate IT bottlenecks and reduce downtime with a certified team that resolves complex issues quickly, trusted by over 2,000 clients.

Fill resource gaps and gain access to advanced remote monitoring and cybersecurity, including free 30 days of cloud security monitoring.

Enhance IT compliance and risk management through tailored audits and actionable recommendations for your business.

Scale your IT operations seamlessly with flexible support models, either unlimited support or blocks of hours to match your needs.

Maintain technology performance and security with proactive asset tracking and lifecycle management, integrated with your systems.

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See How Clients Thrive with Co-Managed IT

Real results: Reduced downtime, increased efficiency, and prompt expert support

“Cranston IT took the time to learn our specific business needs and has done a tremendous job of assisting our organization in the transition from our former IT provider. Not only are they responsive, but they have made suggestions for improvement that has helped us immensely. They have experienced professionals that can resolve complex issues thoroughly. Highly recommend.”

Jason Toney

Warehouse Anywhere

“Excellent service! I am always amazed at how smart the consultants at Cranston are. Yesterday, I had an issue that they helped me solve, and the consultant knew things that just impressed me so much, and made me feel so confident that we selected the right company to help with our IT needs. They are responsive, smart, and have always explained issues in terms that I can understand.”

Lynnette Kelley

Thought Form Design

“Excellent work over years of service. We have been using Cranston IT for the last 4 years. They are prompt, reliable and complete work accurately. Their efforts have been integral as our longitudinal database has grown in size and complexity.”

Jon Rittenberger

University of Pittsburgh/Dept of Emergency Medicine

“I don’t know what I’d do without this consultant. We are a small office and we rely on this consultant to advise and guide us through options available to improve our business functions. We also do not have the time or expertise to troubleshoot issues and we are grateful for the immediate response to our cries for help.”

Gymkhana Gymnastics

“Continuing to minimize my workload. Spent hours learning Filemaker and created an app that met some of our business needs, but I knew the system was capable of much more. When I evaluated the time and effort it would take me to learn additional techniques within Filemaker, I knew the time had come to hire IT help. My relationship with Cranston IT and my assigned consultant has proven invaluable to reducing my data entry time and processing.”

Darla Greico

Greico Insurance

“Very Satisfied! From our company’s perspective Cranston IT is professional, reliable, knowledgeable and always there for our high-end computer or business needs.”

John Good

Service Equipment Company

Our Clients

Detailed Co-Managed IT Services Breakdown

Collaborative solutions for enhanced IT performance

Team Integration

Collaborative IT Team Extension

Co-Managed IT Services give your internal IT staff the extra hands, tools, and strategic guidance needed to deliver more value. With this collaborative approach, you gain access to a certified team that integrates seamlessly with your processes, handling everything from day-to-day support to complex projects. Deliverables include proactive 24/7 monitoring, rapid ticket resolution, and strategic project planning, ensuring your business technology always supports your goals and growth.

Support Options

Flexible Support Models

Flexible support models are at the core of co-managed IT, allowing you to select the right level of service for your organization. Choose unlimited support at a flat rate per device or opt for blocks of hours tailored to your changing needs. This approach guarantees predictable costs, freedom from restrictive contracts, and a focus on maximizing your IT investment, without sacrificing control or transparency.

Security & Compliance

Proactive Security & Compliance

Proactive IT security and compliance support are standard with co-managed IT services. Receive in-depth audits, continuous risk assessments, and actionable recommendations to strengthen your security posture. Specialized asset management solutions ensure your technology remains compliant, efficient, and secure throughout its lifecycle, with custom reporting and integration to meet your unique requirements. This minimizes vulnerabilities and aligns your IT with industry best practices.

Project Management

Project & Escalation Support

Project management and escalation support enhance your ability to tackle complex IT initiatives and urgent issues. Rely on an expert team who can step in for advanced troubleshooting, manage vendor relationships, and lead major technology projects. This ensures critical tasks are completed on time and to the highest standard, freeing your internal staff to focus on high-value priorities and innovation.

IT Asset Management

Comprehensive Asset Management

Integrated asset management services streamline the tracking, monitoring, and maintenance of your IT assets. Maintain accurate inventories, optimize procurement, and ensure secure disposal, all while receiving ongoing support for asset-related issues. Tailored solutions allow for seamless integration with your existing systems and provide custom reporting to drive better decision-making and operational efficiency.

Industry Expertise

Industry-Specific IT Solutions

Industry-specific expertise ensures your co-managed IT partnership addresses the unique challenges and compliance needs of your sector. Whether supporting healthcare, non-profits, real estate, or other industries, benefit from solutions designed to enhance workflow efficiency, meet regulatory requirements, and support specialized business processes, making technology a catalyst for growth, not a barrier.

AWARDS & CERTIFICATIONS

Proven Results with Co-Managed IT Partnerships

Businesses Supported

24/7

Support Availability

2000+

Customers Served

Unlock Greater IT Efficiency and Peace of Mind

Empower your internal IT team with co-managed IT services designed for seamless collaboration and real results. Get immediate access to specialized expertise, advanced tools, and proven processes without losing visibility or control. Streamline support, maximize uptime, and enhance your security posture, while ensuring your IT roadmap aligns with your business goals. Trusted by organizations of all sizes for responsive, knowledgeable partnership.

Flexible Support That Grows With Your Business

Instantly expand your IT resources, leverage a certified team for escalation, project work, and daily support.
Maintain full control over strategic direction while offloading routine tasks and specialized functions.
Benefit from proactive 24/7 monitoring, cybersecurity, and compliance best practices, no more gaps in coverage.
Choose support models that fit your workflow, from flat-rate unlimited support to flexible hourly blocks.
Integrate seamlessly with your existing systems and processes for a truly customized co-managed partnership.

Scale Safely and Solve IT Challenges with Confidence

Reduce risk, support innovation, and keep technology moving forward. Co-managed IT services provide your team with the backup required to meet new challenges, whether you need help with asset management, audits, or industry-specific compliance. Enjoy access to tailored reporting, ongoing optimization, and rapid issue resolution backed by a track record of prompt, reliable service for over 2,000 satisfied clients.

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Boost productivity and security with a tailored co-managed IT partnership.

Frequently Asked Questions

What exactly do Co-Managed IT Services include for my business?

Co-Managed IT Services give you access to a certified team that works alongside your internal IT staff to handle everything from remote monitoring and cybersecurity to disaster recovery and cloud solutions. You can choose the support areas that make the most sense for your needs, whether it’s day-to-day IT support, helpdesk, asset management, or advanced security services, all designed to complement your existing team.

How can Co-Managed IT Services help increase productivity?

With Co-Managed IT Services, your staff can focus on business-critical projects while IT experts handle routine maintenance, troubleshooting, and security monitoring. This reduces downtime and ensures systems run smoothly. As a result, you get:

Fewer disruptions to your workflow
Faster resolution of tech issues
More time to focus on strategic priorities

What is the process for getting started with Co-Managed IT Services?

The onboarding process is streamlined so you can see benefits quickly. It typically takes about two weeks and includes a technical review, device onboarding, implementation of security measures, and development of user onboarding/offboarding processes. You’ll receive a customized plan that integrates seamlessly with your internal IT operations and addresses your unique business goals.

How are pricing and service levels structured for co-managed support?

You can choose a flat-rate MSP contract with unlimited support per device, plus user-based security, or opt for blocks of support hours if that better fits your needs. There are no confusing contract tiers, just straightforward pricing designed to scale with your business and provide flexibility for your IT environment.

What makes these Co-Managed IT Services different from other providers?

You benefit from a team that has served over 2,000 organizations and brings deep expertise in both Windows and Apple environments, including advanced Apple Device Management. The approach blends enterprise-level tools, highly structured processes, and rapid-response support, ensuring you get tailored solutions, reliable uptime, and a partner committed to your long-term success.