“Excellent work over years of service. We have been using Cranston IT for the last 4 years. They are prompt, reliable and complete work accurately. Their efforts have been integral as our longitudinal database has grown in size and complexity.”
Tired of IT headaches? Get Pittsburgh IT support that actually shows up!
Eliminate downtime with 24/7 support that resolves issues before they disrupt your business.
Confidently scale your operations with flat-rate IT support trusted by 70+ businesses to stay secure.
Support your hybrid workforce with fast remote troubleshooting and end-user support for every device.
Stay focused on growing your business while we manage everything, from onboarding to vendor escalations.
Secure your network with always-on protection against ransomware, phishing, and insider threats.
Reliable IT support that removes tech headaches and keeps your day on track, start to finish.
“Excellent work over years of service. We have been using Cranston IT for the last 4 years. They are prompt, reliable and complete work accurately. Their efforts have been integral as our longitudinal database has grown in size and complexity.”
“Very Satisfied! From our company’s perspective Cranston IT is professional, reliable, knowledgeable and always there for our high-end computer or business needs.”
“I don’t know what I’d do without this consultant. We are a small office and we rely on this consultant to advise and guide us through options available to improve our business functions. We also do not have the time or expertise to troubleshoot issues and we are grateful for the immediate response to our cries for help.”
“Continuing to minimize my workload. Spent hours learning Filemaker and created an app that met some of our business needs, but I knew the system was capable of much more. When I evaluated the time and effort it would take me to learn additional techniques within Filemaker, I knew the time had come to hire IT help. My relationship with Cranston IT and my assigned consultant has proven invaluable to reducing my data entry time and processing.”
“Excellent service! I am always amazed at how smart the consultants at Cranston are. Yesterday, I had an issue that they helped me solve, and the consultant knew things that just impressed me so much, and made me feel so confident that we selected the right company to help with our IT needs. They are responsive, smart, and have always explained issues in terms that I can understand.”
“Cranston IT took the time to learn our specific business needs and has done a tremendous job of assisting our organization in the transition from our former IT provider. Not only are they responsive, but they have made suggestions for improvement that has helped us immensely. They have experienced professionals that can resolve complex issues thoroughly. Highly recommend.”
Cranston IT provides responsive, full-service IT support designed to eliminate downtime, resolve issues fast, and keep your business running smoothly.
We handle everything from troubleshooting to vendor management, so you can stay focused on growth.
24/7 Monitoring & Fast Response
Enjoy peace of mind with around-the-clock system monitoring and rapid issue resolution that keeps your operations running smoothly, day or night, no matter the problem.
Expert Troubleshooting On Demand
From network failures to device glitches, our certified team resolves issues in record time, so your team stays productive and your business never skips a beat.
Tailored Support That Scales
Whether you need full IT management or flexible co-managed support, we deliver structured, scalable solutions that evolve with your business needs and goals.
Stay online and ahead with reliable IT support that works when you need it most.
When a remote session won’t cut it, our experienced technicians show up on-site, fast. Whether you’re facing hardware malfunctions, network failures, or physical infrastructure issues, our on-site support ensures nothing gets lost in translation.
We bring the tools, expertise, and proactive approach needed to get you back online with minimal disruption.
Ideal for businesses that need quick, boots-on-the-ground support from certified professionals who understand your setup inside and out.
Why wait for a technician when you can get help instantly? With Cranston IT’s remote support, your team receives immediate, expert-level assistance for any tech issue from software bugs and printer failures to login errors and slow systems.
Using secure remote access tools, our technicians jump in quickly, diagnose the problem, and resolve it fast, all while keeping your operations uninterrupted.
It’s responsive, seamless, and perfect for hybrid or multi-location teams.
Your people are your productivity engine and when they’re stuck, so is your business. Our end-user support ensures that every employee, from interns to executives, gets quick, reliable help for daily IT issues.
Whether it’s a forgotten password, email configuration, software setup, or a device glitch, our support team responds with clarity, empathy, and speed.
We resolve issues, answer questions, and ensure your team stays focused on work, not wrestling with technology.
When systems fail, performance lags, or integrations fall apart, our seasoned tech team gets to the root of the issue, fast. Our technical support goes beyond basic fixes to deliver high-level diagnostics, system optimization, and hardware/software repair.
We understand the intricacies of multi-vendor environments, hybrid systems, and mission-critical tools.
From server errors to backend performance issues, we bring deep expertise and structured processes that restore function and confidence.
IT issues don’t stick to business hours and neither do we. With 24/7/365 helpdesk support, your employees always have a direct line to knowledgeable IT professionals ready to assist.
We handle everything from minor annoyances to major escalations, all through a structured ticketing and triage system that guarantees nothing falls through the cracks.
It’s fast, reliable, and backed by metrics you can count on, like our 6-minute average response time and lightning-fast resolutions that keep your operations humming.
Cranston IT’s support goes beyond break-fix with proactive issue simulation and stress testing.
We routinely simulate real-world IT failures like server crashes, bandwidth spikes, or hardware disconnects to identify weaknesses before they cause downtime.
These controlled drills help us fine-tune your systems, improve support response, and ensure your infrastructure can withstand real pressure.
It’s a smarter, preventative approach to IT support that boosts reliability, reduces emergencies, and ensures your business runs without costly interruptions.
Stay stress-free with responsive, expert-driven IT support.
Unlock reliable localized support with our wide range of technology services.
We deliver a complete suite of IT support services designed to meet the evolving needs of modern businesses.
Our offerings include on-site support for hands-on troubleshooting, remote support for instant issue resolution, and end-user support to keep your staff productive. We also provide advanced technical support for complex challenges and a 24/7/365 IT helpdesk for around-the-clock assistance.
Whether you need one-time fixes or ongoing support, we tailor our services to fit your infrastructure, team, and growth goals.
We take pride in our industry-leading response and resolution times. On average, we respond to support requests in just 6 minutes and resolve most issues in under 11 minutes.
This level of speed isn’t just a statistic, it’s the result of streamlined processes, a highly trained team, and robust system monitoring.
Our goal is to minimize downtime, reduce business disruptions, and ensure your employees can get back to work with as little interruption as possible.
Yes, we specialize in supporting both Apple and Windows environments and are uniquely qualified to manage mixed-device infrastructures.
As an Apple-certified support provider and Microsoft Partner, we offer expert assistance for Macs, iPhones, iPads, and Windows systems alike.
Whether your team runs on Apple hardware, Windows workstations, or a combination of both, we ensure everything works together seamlessly, providing configuration, updates, troubleshooting, and vendor support.
Absolutely. We understand that IT issues don’t always follow a 9-to-5 schedule, which is why we offer full 24/7/365 support.
Our helpdesk team is available anytime, including nights, weekends, and holidays, so your business is always protected.
Whether it’s a late-night network issue, a holiday login failure, or urgent weekend troubleshooting, our team is on standby to respond and resolve issues with the same speed and care you’d expect during peak hours.
We don’t just provide IT support, we provide IT confidence. Our team is built around real-world expertise, with certifications in Apple, Microsoft, cybersecurity, and network systems.
We combine rapid response with proactive system monitoring and a structured service model that ensures nothing falls through the cracks.
With us, you’re not just getting a helpdesk, you’re getting a long-term technology partner who understands your business, speaks your language, and works relentlessly to keep your systems secure, stable, and scalable.
Easily manage support requests with a clear system that improves visibility, follow-through, and resolution time.
Maintain consistent and dependable service with structured processes that ensure smooth, efficient support.
Help your team stay productive and secure by using trusted tools that reduce risk and confusion.
Enhance day-to-day operations by resolving recurring issues and alleviating the workload on internal teams.
Avoid unnecessary complications by keeping track of your tools and systems in one organized process.
