// MANAGED SERVICES
Expert IT Services for your Business
Planning
As your IT outsourcing Chief Information Officer, we provide a single point of contact that understands and specializes in your technology to grow your business. We leverage our expertise to provide strategic technology guidance that aligns with your business goals and drives results, a great source for your small business IT support.
Help Desk
Our Help Desk delivers robust support services to provide fast and efficient problem resolution remote IT support, or onsite as necessary. With advanced remote monitoring and management tools, we can quickly identify and troubleshoot issues to minimize downtime. Our managed IT support services ensure a high quality of service.
Monitoring
Our proactive approach provides ongoing monitoring to identify and solve small issues before they become disruptive with our IT professional services. We use advanced analytics and automation to detect anomalies and prevent outages. By optimizing system performance and availability and giving you information technology solutions, we enable you to focus on running your business rather than troubleshooting technology problems.
Management
Our team securely manages your entire IT environment - users, passwords, inventory and software licensing. Our asset management provides new hardware and software to optimize your business.
Security
Our security IT services for data backups, email and internet threats, ransomware and more provide businesses peace of mind knowing they are protected. We utilize advanced systems to detect threats and vulnerabilities before they cause disruption. Our skilled apple certified support professional team is available 24/7 with IT consulting to monitor, respond and fix issues to keep your data safe.
Multi-Platform Support
We provide full support and apple certified support professionals (macOS and iOS), Windows, Unix and various cloud platforms. Whether your business uses one or multiple platforms, we can support it. Our experts are trained across leading technologies to deliver seamless support for your diverse environment. We stay current on the latest releases and best practices to optimize platform performance.
// PARTNERS
We Partner With
// CLIENTS
Select Stories From Our Clients
Enterprise Apple Support for ECM Software Developer Our client Hyland is a forward-thinking software developer whose OnBase platform and cloud products serve nearly half of the Fortune 100. After several years of acquisitions, Hyland needed to manage their own Apple users, who had grown substantially in number. Established in 1991 and headquartered in Cleveland, Ohio, […]
Advocating for Productivity When IT issues mean your team can’t do their jobs effectively or without major pain and suffering, it's time to get help. One of our clients, Avient Corporation, had a productivity problem when it came to Mac support. David Honeycutt, senior global director for marketing communications, turned to Cranston IT for help. […]
Simon James may depend on divine intervention to solve many challenges, but he draws the line when it comes to his IT network. "Let’s not get carried away,"" James joked. James is the Director of Technical Arts at The Bible Chapel, a non-denominational Bible-teaching church with five locations in Western Pennsylvania and one in […]
Pittsburgh PA based êlizur reconfigured its technology landscape to meet the demands of the healthcare industry. With the help of CranstonIT's guidance, the company is now equipped with servers, Mac® computers and iPad® and iPhone® devices.
Patete Kitchens in Pittsburgh, PA is an all Mac® shop, one that started with the original blue iMac® and the iBook® notebook computer. They needed the best in computer support and managed services for macOS® platform.
“CranstonIT’s timely software updates keep us running smoothly, and their automation of our backups ensures we maintain our data and avoid potentially catastrophic losses,”