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New team member: Krista Craft

If your business has experienced a relationship history with CranstonIT, you already know the premium we place on customer service.

That’s why we’re so pleased to announce the addition of Krista Craft to our team.  Krista’s true passion is helping people through challenges and struggles, the fuel she’ll use to someday launch a non-profit organization for those in need.  She’s the perfect fit for our problem-solving, solution-building, client-centric operation.

Krista will manage Billing and Inside Sales for CranstonIT.  She will multi-task on assignments such as daily and monthly invoicing, recording payments and expenses, client communications, contract support renewals, product lead generation, software license purchase management, blog and social media management and monthly newsletter production.

And then on Tuesdays …

“I was motivated to join CranstonIT by a desire to settle into a career with growth opportunities,” Krista explained.  “I also wanted to experience new roles, so this is exactly what I was looking for.”

Krista comes to us from Global LED Solutions in Columbus, Ohio.  As a Business Development Manager, she communicated with business owners and decision makers to establish meetings and consultations that often led to new accounts.  She also managed daily operations that included scheduling, emailing and analyzing the quality of customer support calls made by the employees.  

As for her new challenges of multi-tasking, Krista just laughs.  Krista and husband Jason live in Hubbard, Ohio with their five kids —ages eight to 18 —  including three just 18 months apart.  Now that’s multi-tasking!

“I never thought diaper changing would end,” she recalled.  “And now I have to be in numerous places at once since they are all very active in sports.  But with all the challenges, I wouldn’t change a thing.  My kids are truly my greatest accomplishment.”

As Krista learns the ropes at CranstonIT, she’s been most impressed by the team’s innovation, culture and support.  “The people are amazing,” she said.  “And because I’m so inquisitive, I’m excited to know I’ll be learning something new every day.”

You can connect with Krista at krista@cranstoninc.com or by calling 888-813-5558 x711.