You spoke; we listened! Over the last few months, we’ve been hearing from you, our customer, that you would like to see some improved efficiencies with our support system. To that end, we are happy to announce that we are migrating to HaloPSA as our new ticketing and professional services automation platform (PSA). Thanks to […]
We Mac, iPhone, and iPad users have an embarrassment of riches when it comes to calendaring flexibility. Apple provides free calendar services via iCloud, and the Calendar app lets you add calendar accounts from a wide variety of providers. Most notable among them are Microsoft Exchange and Google Calendar, which are commonly used in the […]
A large screen—or several screens!—increases productivity by helping you see more content at once. It’s a big help to refer to a Web page in one window while writing in another, for instance, or to check your calendar while composing an email. But the more screen real estate you have, the easier it is to lose track of […]
Every so often, we encounter someone struggling to find and launch an app on their Apple Watch because they have trouble seeing and interacting with the icon-centric grid view layout. If you’re in that camp, there’s a better way. In the iPhone’s Watch app, tap My Watch at the bottom, and then tap App View. Then select List […]
We all get too much email, and while Mail can’t help you get less (other than by making it easy to unsubscribe from mailing lists), it does provide shortcuts for processing your mail more quickly. Regardless of whether you’re using iOS, iPadOS, or macOS, you can swipe on messages in the message list to perform […]
Various calendar services let you schedule a meeting based on invited attendees picking preferred times from a set of specified options—Doodle is the most well-known. But the problem with such services is that you have to know which dates and times are likely to work for the people you’re polling. If you want to set […]
It’s that time of year again. Apple CEO Tim Cook and numerous Apple employees took the virtual stage again at the company’s Worldwide Developer Conference keynote on June 6th to share what we can expect to see later this year in macOS 13 Ventura, iOS 16, iPadOS 16, and watchOS 9. (Almost no mention was […]
You’re on vacation with your family, staying in an Airbnb, with multiple Apple devices to connect to the apartment’s Wi-Fi. Typing the password repeatedly would be a pain, but happily, Apple has added a password-sharing feature to all its operating systems. Once you enter the password on your iPhone, whenever someone else—or another of your […]
One of the best ways to keep malware from infecting your computers is to avoid visiting websites designed to do just that. No one intentionally visits loadmetogetinfected.com, but malware authors employ all sorts of tricks to lure unsuspecting users into viewing malicious sites. Various tools can help, but the easiest technique is called DNS filtering. […]
Although Apple has improved the built-in password management features in macOS and iOS (you can now add notes to password entries!), third-party password managers like 1Password and LastPass are still more capable. For those still getting started using a password manager, another new capability will ease the transition: Safari password export. To export a CSV […]