Enterprise Apple Support for ECM Software Developer Our client Hyland is a forward-thinking software developer whose OnBase platform and cloud products serve nearly half of the Fortune 100. After several years of acquisitions, Hyland needed to manage their own Apple users, who had grown substantially in number. Established in 1991 and headquartered in Cleveland, Ohio, […]
Advocating for Productivity When IT issues mean your team can’t do their jobs effectively or without major pain and suffering, it’s time to get help. One of our clients, Avient Corporation, had a productivity problem when it came to Mac support. David Honeycutt, senior global director for marketing communications, turned to Cranston IT for help. […]
What operation is almost as risk-averse as a NASA launch? Integrating enterprise-level IT support for Apple comes close. It may not be rocket science, but we know you have questions, so we’ve gathered some of the most common ones we receive, along with our best answers. As a leading enterprise Apple IT integrator,* we’ve seen […]
IT support for Apple means less risk, more productivity, and improved recruiting and retention. So, what’s stopping you? If you’re like most organizations, your IT operations are adept at managing users that rely on Windows-based hardware and software. What they probably aren’t managing, though, are the often-small pockets of Apple users – the Mac enclave […]
When you move from an old iPhone or iPad to a new one, the easiest approach is often the QuickStart device-to-device transfer. But if that doesn’t work, or if you have to give up one device before receiving the other, iCloud Backup is a fine alternative. Fine, that is, if you have enough iCloud storage […]
Have you ever wanted to identify a plant, flower, or pet breed, or find out what that famous painting is called? Us too. In iOS 15 and iPadOS 15, Apple added a new AI-driven feature called Visual Look Up that provides more information about photos of plants, flowers, pets, books, artworks, and landmarks. When you’re […]
It may seem early to start thinking about the holiday shopping season, but with the global supply chain suffering pandemic-related slowdowns, there’s no telling how long it will take to get something you order today. Apple has generally done a good job of managing its supply chain issues, but even still, if you want to […]
Last year, Apple started to transition Macs away from Intel processors to its custom M1 system-on-a-chip. The M1’s performance is stellar, but Apple has used it only in low-end models so far: the MacBook Air, 13-inch MacBook Pro, Mac mini, and new 24-inch iMac. For professionals looking for more power, Apple unveiled the future of […]
Even those of us who don’t work with graphics professionally often find ourselves needing to resize images. Perhaps you have a large square headshot, but the site to which you are uploading requires it to be exactly 100 by 100 pixels. Or maybe you have an iPhone 13 Pro photo that’s 4032 by 3024, but […]
Messages Not Being Delivered to Blue-Bubble Friends? Check CellularData Here’s a tricky situation that threw one of our clients for a loop recently. Texts they sent in Messages via iMessage (indicated by blue bubbles) to their son, letting him know they were stopping by weren’t being delivered, making their visits a surprise. But other texts […]