IOS | CranstonIT - Blog

Enhance Your Business' IT with Managed Services

ManageServices-blog
IT support has changed. Break-fix solutions no longer apply. As your IT environment has grown and becomes more complex, the concept of depending on IT support only when needed is no longer sufficient. Instead, as your business reliance on IT expands, a managed service approach monitored by a team of IT professionals can discover and solve problems before your productivity is compromised.

CranstonIT is an Apple® centric professional IT services company and a member of the Apple Consultants Network. We are charged with offering IT services for macOS® and iOS platforms and focused on the key desktop and mobile support solutions that help your business integrate Apple and third-party technologies. CranstonIT’s certified techs are dedicated to providing comprehensive support via managed services, ensuring your entire IT environment is continually maintained to the highest standards in the industry. Read More...

Efficiency Gets a Helping Hand with Mac OS: Continuity

apple-continuity
Do you ever have one of those days where it seems like the right hand doesn’t know what the left hand is doing? It’s hard to be productive, much less efficient, when you just can’t get your act together. Believe it or not, there’s an app for that. More specifically, there is a whole suite of apps that, combined, make up what Apple calls Continuity. With this software, the right hand is not only aware of what the left hand is up to, but can also anticipate its next move.

Continuity is aimed at the discerning user who owns multiple Apple products, and builds on the idea that you can do more when your devices work together. The suite includes Cellular Calls, Handoff, Universal Clipboard, Instant Hotspot, Auto Unlock, and Text Messaging. Each app uses a similar user interface across devices that makes switching between them seamless and blurs the lines between device-specific functions. Read More...

Apple’s Airpods Promises to Invigorate Wireless Earbuds

AirPods
You’ve probably seen it in spy and detective movies. A James Bond-type character enters a venue and communicates with other operatives by speaking quietly into an unseen, hidden device. No one around him has a clue that he’s relating critical mission information to someone outside the venue. Apple’s new AirPods come pretty close to replicating this experience for the everyday man and woman.

Unlike previous generations of Bluetooth earpieces, these wireless earbuds are compact and unobtrusive. They fit in the ear canal with very little showing outside the ear and no cord or wraparound piece attaching them.

Connecting AirPods to your Apple devices couldn't be easier. Simply select AirPods on your device and tap on the pods. Once connected, they’ll stay that way, ready to use anytime you want. What’s more, they can sense when you’re wearing them and will pause when they’re removed. Read More...

Avoid New Tech Trauma: Let Cranston IT set up your Christmas presents

CITAtHomeSupport
If you or members of your family are hoping Santa brings a new iPad Pro, Macbook Pro, Apple Watch, iPhone 7 or any other new device for Christmas, chances are high you’ll have to spend a quite a chunk of time setting up that new technology. With transferring files and data, registering accounts, and setting up new Apple IDs, payment info, backups, family sharing, and networking, that process might cost you not only a lot of time, but also a lot of frustration.

There’s a simple remedy for that new tech trauma. Let Cranston IT take care of it for you. Read More...

Two-Factor Authentication Adds Extra Protection For Your Apple Account

twostep-820x420

Protecting your identity and account information from theft and misuse is becoming more and more challenging. For Apple and Mac users, where all activity revolves around an individual Apple ID, protecting the information stored in your account is especially critical. Apple has added an extra layer of security to the log in process on new devices—in addition to the standard password protection--to do just that.

Two-factor authentication is designed to ensure that your account can only be accessed on devices you trust, such as your iPhone, iPad, and Mac, and only by you. When you sign in to a new device for the first time, you need to provide not only your password (factor 1), but also a six-digit verification code that is automatically displayed on one of your trusted devices (factor 2). This extra layer of security ensures that only you can access your account, even if someone else knows your password. By entering the code, you’re confirming that you trust the new device. Think of it like an electronic version of a job reference. Your trusted device is providing a reference by indicating that the newcomer is ok.

Read More...

iOS Tips and Tricks, Part 1

hints_and_hacks

Wouldn’t it be nice if there was a handy cheat sheet listing a few of the many shortcuts available to enhance your iOS experience? It’s your lucky day! We’ve put together a slew of tips and tricks that will have you slapping your forehead wondering how you managed to get through the day before you learned these little pearls of wisdom. And here’s some more great news: this is just Part 1 of our summer series on iOS Tips and Tricks. Check back next month for more. For all your Apple, Mac and iOS support needs, contact Cranston IT at 888-813-5558 or support@cranstoninc.com.

Manage a Group Chat
To add someone to an iMessage group chat, tap Details, then tap Add Contact. If you want to mute notifications during a lively exchange, turn on Do Not Disturb.

Read More...

Family Sharing Helps Families Get Organized and Connected

elcapitan-ios9-setup-family-sharing

Parents are used to hearing a few common phrases over and over again from their children. “I’m bored.” “There’s nothing to eat in this house.” “None of my friends have to be home so early.” Since nearly every young person everywhere has a cell phone, you can add “I can’t find my phone!” to the list. It may seem like these phones are permanently attached to their hands, but when they’re not being used for texting, snap chatting, and other forms of social media, these same cell phones have a tendency to be misplaced.

Family Sharing can help with this and many more challenges that families with multiple iPhones and devices have. This service makes it easy for family members to share music, books and App Store purchases without sharing accounts. And when one of those family members misplaces a phone, get help locating it with the Find My iPhone app that enables anyone included in the family group to search for the runaway phone.

That’s just the tip of the iceberg of what you can do with Family Sharing.

Read More...

iOS Security Issue Attempts to Steal Username/Password Information

iOS_Security
If you’re using the latest version of Apple iOS on your iPad or iPhone, you need to be aware of a bug in the system that makes it easy to steal your iCloud password. According to reports, the bug allows attackers to send you an email that mimics a legitimate iCloud log in panel but with bogus html code embedded. When you enter your username and password, the information is sent back to the hacker. Apple does not yet have an official fix for the problem, but there is a workaround. If you get a popup window asking for your username and password when using Mail, simply press the Home button.  If the request is legitimate (Mail can't connect to your server so it's asking for the password) the dialog box will not go away.  If the request is caused by a bad email, the dialog box will close when the Home button is pressed.

To remove the threat, return to Apple Mail and click Cancel on the login window if it reappears, then delete the email message that you were viewing when the login window appeared. As long as you don't enter your username and password into the window, you are safe.

If you have any questions about this security issue, give us a call at (888) 813-5558. Read More...

Stolen MacBook Returned Using Find My iPhone

“Where’s the laptop?” That was the haunting question one of our own employees, Kelsey Lewis, was asking after her apartment was broken into one night during a recent visit to Thailand. While she was out, burglars had gotten away with a MacBook Air and iPad. After confirming that they had been stolen, she didn't panic, instead she turned to Find My iPhone. Read More...

1Password - Effective Password Management

In a growing online world, passwords are required for everything. From email, to e-commerce sites, and online banking, we’re bogged down with tons of passwords to commit to memory. Unfortunately, this often leads to using the same password for multiple sites along with passwords that aren’t always as strong as they should be. There is a solution. 1Password is an application for your Mac, iPad, and iPhone, that not only remembers all of your passwords for you, but also generates secure ones that will help protect your accounts from getting hacked. Read More...

FileMaker 13 - A Step Forward in Business Management

Filemaker has been our go-to database solution for years. It’s great for custom building a business software solution for managing your business. If you need software to run your business but can’t find any pre-packaged software that suits your needs, a FileMaker database may be your solution. It’s cross platform and will work on Mac, PC and iOS.

FileMaker just released FileMaker 13. This new version introduces Web Direct. It’s now possible to get the full FileMaker experience through a web browser. That means that FileMaker can now be accessed directly from a web browser on your desktop or laptop. The FileMaker software no longer has to be installed on a computer. The connection is direct to the live database. Changes are immediately available just like you were working in the FileMaker Pro application. Read More...

FileMaker Databases for your Business

It’s a competitive world. That means businesses must be as efficient and productive as possible. This is especially true for small businesses. Often businesses cannot find a pre-made software program that works the way their business operates. That’s when a custom built database can help you take your business to the next level of automation and efficiency.

We recommend FileMaker Pro. This database software has been an industry leader for small and medium size businesses for over 20 years. It’s cross platform and data can be accessed from your Mac, Windows PC, web browser or iOS Device. Multiple users can access the database simultaneously from anywhere there is an internet connection. Read More...

iWork on the Go

The suite of iWork products for the iPad contains excellent mobile versions of Pages, Keynote and Numbers.

You won’t have the exact features and capabilities as on your Mac, but at a low price of $9.99 each, these productivity apps are well worth the download.

On first glance, you’ll see that Pages is very similar to the full Mac version. As you can imagine, its main limitation is in the onscreen keyboard. Unless you are exceptionally skilled at tapping on the little keyboard screen, or if you only plan to use Pages for simple edits, you’ll want to get a small wireless physical keyboard to use with Pages mobile. You also can’t have multiple windows or multiple documents open simultaneously, which could cut down on your word processing productivity. Despite these minor limitations, for a go-to application to read and edit documents, Pages has all the capabilities that you will need.


Read More...

iPad vs. the World of Tablets

Tis the season... for tablets, that is. It seems that all the big tech names are coming out with one. So, how are you to choose? It all depends on your particular needs.

The tablets we looked at include the iPads, the new iPad Mini, the Kindle Fires, and the Google Nexus 7.

The sleekest, best performing powerhouses? The iPads. They are known for their performance and features and they will integrate beautifully with other Apple products. Apple also has the best selection of good quality apps, by far.

If you shop around at this time of year you can get a 16 GB iPad 2 for around $400. If you’re willing to buy a refurbished model, it could be a little less. You can find the two newest versions of the iPad for as low as $499. These third and fourth generation iPads both have top of the line features including the eye pleasing retina display.

The newest player in the Apple field, the iPad Mini is selling for $329. It’s obviously smaller, and the performance and features are similar to those of the iPad 2, including a non-retina display. Read More...

iOS 5 Notifications Center

The new iOS 5 operating system brings more than 200 new features to the iPad, iPhone, or iPod Touch.

One of the biggest changes you’ll see are the notifications that replace the pop-ups that you may be used to seeing in older versions. Read More...

Printing from iPhone / iPad using Airprint Activator

Simple printing. It’s what iPhone and iPad Touch users ask for time and time again. Sending documents back to a computer for printing is time consuming and inconvenient. So, how do you print directly from your mobile device?

With the release of iOS 4.2, Apple gave iPhone and iPad users a way to send their documents directly to any AirPrint enabled printer. That’s a nice practical solution if you happen to have a printer that’s AirPrint capable. But, most of us do not. What if your printer doesn’t have this unique technology? That’s where a clever little free utility called AirPrint Activator becomes your solution.

With one simple download, AirPrint Activator allows you to print to any printer, even those without the built-in AirPrint functionality.

Setup is easy. Just follow the instructions below and within minutes your printer will be ready for iPhone and iPad printing. If you run into installation problems, give us a call. We’d be happy to help you install AirPrint Activator through a remote support session. Read More...
top